T2s Privacy Policy – Your information is safe with us

Two types of information are collected while you use the t2s platform — what you provide directly, and what is collected automatically through your use of the platform.

Information you provide directly:

• At registration: full name, date of birth, email address, mobile number.
• During KYC verification: national ID number or passport number, and photo.
• At the time of payment: bKash/Nagad/Rocket number, transaction details.
• Support Contact Information: Details provided through chat or email.

Automatically Collected Information:

• Device information: browser type, operating system, screen resolution.
• Connection Details: IP address, internet service provider name, and connection type.
• Usage Patterns: Pages visited and time spent, games played, and betting history.
• Cookies & Session Data: Login session details and preference settings.

T2s uses the information it collects for specific, defined purposes only. Your data is never used for anything beyond those purposes.

T2s will never use your data to advertise third-party products or sell it commercially to any third party.

T2s has both technical and organisational measures in place to protect your information.

Technical Safeguards:

• All data transfers are protected with 256-bit TLS/SSL encryption.
• Passwords are never stored in plain text – bcrypt or equivalent hashing is always used.
• Payment information is encrypted in accordance with PCI-DSS standards.
• Database servers are kept in an environment isolated from the public internet.
• A real-time intrusion detection system (IDS) is active around the clock.

Organisational Safeguards:

• T2s staff can only access information on a need-to-know basis.
• Regular security training and awareness programmes are conducted for all staff.
• Annual third-party security audits are conducted.

T2s does not share your information externally — however, there are a few specific and limited circumstances where it may be necessary.

Situations where your information may be shared:

• Payment Processing: only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, or your bank.
• Game Providers: only session-level data required by providers such as Pragmatic Play, Evolution, and PG Soft – no personal identification.
• Legal Obligation: In response to a court order or a lawful request from a regulatory authority.
• Anti-Fraud Service: limited and anonymized data shared with fraud detection services.

T2s's agreements with third-party service providers include data protection obligations. They may not use your information for any other purpose without our authorization.

Cookies are used on the t2s website and app. Cookies are small text files stored in your browser that help the platform function properly.

Types of cookies used on t2s:

• Essential Cookies: Keeping login sessions active and verifying security — the site cannot function without these.
• Performance Cookies: Which pages are used most and where issues arise – used to improve the platform.
• Preference Cookies: Remembers your language settings and theme preferences so you don't have to set them every time.

T2s does not use third-party advertising tracking cookies. Your browsing habits are never shared with other websites.

T2s does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active account data: retained until the account is closed.
• Transaction Records: Typically retained for 5–7 years for legal and accounting purposes.
• KYC documents: retained for a regulatory-mandated period even after account closure.
• Support Chat Records: Retained for 1–2 years for issue resolution and quality control.
• Inactive accounts: if an account remains inactive for 36 months, the data deletion process begins.

Once the retention period ends, data is securely and permanently deleted so it cannot be recovered by any means.

As a t2s member, you have important rights over your own data. To exercise these rights, contact us at support@t2s.click.

• Right to Know: You can submit a request to find out what information t2s holds about you.
• Right to Rectification: If any information is incorrect, you can request a correction.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to Portability: You have the option to download your personal data in a standard, portable format.
• Right to Object to Processing: You can object to the use of your data for specific purposes.

Due to legal obligations or ongoing investigations, some deletion requests may not be fully fulfilled — however, you will be informed of the reason in such cases.

T2s is strictly for adults aged 18 and over. We do not knowingly collect any information from children or minors.

If a minor has registered by mistake and we are notified, that account and all associated data will be deleted promptly.

T2s reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised, and members will be notified by registered email for any significant changes.

Continued use of the platform after an updated policy is published will be considered acceptance of the new policy.

Privacy Contact:

• Email: support@t2s.click
• Live Chat: log in to the platform and reach us through chat support.
• Response time: typically within 24–48 hours.